ABOUT REDShare
We are the very first flexible, affordable, and accessible power bank rental service in the United States.
Redshare Inc. is a New York based company that provides a charge-on-the-go service for smartphones. Using our portable power banks, users can charge their phones while mobile. Our product benefits both merchants and customers.
We provide the public an affordable, reliable, and convenient way to charge smartphones. Redshare portable chargers takes the headache of charging customers’ phones and allows venues to focus on what they do best. It’s the fastest and most convenient solution for people who are on-the-go and need to recharge their battery.
Easy to Rent and return
With hundreds of locations all over New York City, it's very easy and convenient to rent a RedShare Power Bank
Download Our App
Our app is available for both the App and Android Store. You can also use the WeChat or AliPay to rent our powerbanks.
SCAN QR CODE
Scan the QR code located on the Redshare station screen to rent a power bank. No security deposit required.
TAKE BATTERY
One fully charged portable battery will unlock and pop out of the station for you to take.
EASY RETURN
Once you have finished using a power bank, you can return your power bank to any of our stations in NYC.
LOVED BY NEW YORKERS
Spots
Located in the busiest parts of New York City. You can find Redshare Power Banks in many of your favorite spots.
Fast Charge
Redshare Powerbank uses cutting edge FastCharge Technology which allows your phone to fully charge in about an hour.
No Deposit Required
Our rental system is based on trust. There is no security deposit required before renting. Enjoy Charging!
Easy Return
You don’t have to return a power bank to the same exact location. You can return a power bank to any Redshare power bank station in the city
Device Compatibility
Every Redshare Powerbank comes with a lightning cable (iPhone), USB-C cable, and MicroUSB. Our power bank supports most phone devices.
Low cost
The cost of renting a power bank is affordable and low price. Most phones can be fully charged within an hour. Compared to other charging solutions, Redshare power banks are one of least expensive.
Questions & Answers
- How Long Can I Rent a Power Bank?
- Renting duration will be effective exactly 5 minutes after a power bank has been rented. A borrowing period that is less than 60 minutes will be rounded up as an hour. The day the power bank is returned to the station will mark the conclusion of the rental period. For any extra days after the rental duration, a very small amount of rentail fee + tax based on location will apply for every 24 hours of keeping our device. After 3 days lapses, your rental duration has expired, and your portable power bank is considered purchased.
- What is the consequence of holding on to the power bank?
- After the period of 3 days, failure to return the rented power bank to a RedShare Power station will cause the power bank to be regarded as purchased. If this happens, a sale fee plus tax of thirty-five dollars USD ($35) will be charged to your credit card. The power bank can be charged with a computer, or a standard Micro USB cable plugged into a wall outlet.
- Where should I return my power bank when I’m done using it?
- You can return your power bank to any Redshare station that has an empty slot. Redshare Power Bank locations are available on the app.
- How Is the Fee for the Lost Power Bank Calculated?
- If you lose a power bank, please report the issue to us immediately to avoid any additional fees. We charge $35.00 for every expired/lost power bank.
- Do i have to pay a security deposit every time I use a power bank?
- User of the iOS and Android App are not required to pay a security deposit. An very small amount of authorization fee will be placed on hold when you rent a power bank from any Redshare Power Station. If the power bank is returned within 3 days, the hold will be automatically removed.
- How much does a power bank cost?
- We charge a very small amount of fee per hour for using a power bank. The daily (24-hour period) maximum fee for a power bank is varied by different locations. After the first day or 24 hours, you will be charged a small amount of rental fee + tax for every additional 24-hour period the power bank is kept with you. Power banks can be held for a maximum of 3 days. After 3 days, you will be charged a complete purchase price of $35 + tax.
- What are the credit cards accepted by RedShare?
- Gift cards are not acceptable forms of payment. Redshare accepts the following credit cards: American Express, Visa, Discover, and Mastercard. We also take debit cards.
- When will my credit card be charged?
- After you finalize the rental of a power bank, your card will be charged temporary with a very small amount of authorization fee. The authorization fee will be returned to you when you return the power bank to a Redshare station. After you return the power bank, your credit card will be charged the hourly rate for the amount time you used the power bank.
- How can I request a refund?
- Any refund request should be forwarded to a Redshare customer representative. Please call (929) 313-4334.
- Are power banks safe?
- Our power banks use a secure current that only allow electricity flow rather than data transmission. Thus, our devices could not collect any information or data from your device. We guarantee 100% safety.
- After scanned and paid, unable to charge your device when the cable is properly plugged in?
- When the cable or the device is not functioning, please return it directly. You will not be charged within five minutes. After five minutes, please contact us at (929) 313-4334.
- Can I get help if there is a problem with the power bank while I am using it?
- Please feel free to contact us at (929) 313-4334 for any issue such as unable to borrow or use. We will be happy to help.
- What phone models work with the power bank?
- The power bank has a 2-in-1 cable that works with iPhone models released after the iPhone 5 and is compatible with most Android phones. It also has a USB Type-C cable, that supports models such as the Samsung GALAXY S8, Huawei, Google Pixel, etc.
- May I borrow multiple power banks?
- An account can only borrow one power bank at once.
- How do I confirm that the power bank has been returned?
- Please plug the cables back to the power bank and place the power bank back to the station with the “return” sign facing downward. A tone will ring if the return is successful. You may also check the status of your borrowed power bank on the History page on the Redshare App. The return is successful only when the status shows “returned”.
Contact Us for Partnership with Agent, Venue and Event
Agent: RedShare is always looking for partnerships in selected markets and cities. Please contact us at info@redshare.red , and we will reply to you as soon as possible.
Venue: Venues could send us email through info@redshare.red and we will reach back to you as soon as possible.
Event: If you are helding an event and need portable charging service, feel free to send us email through info@redshare.red and we will reach back to you as soon as possible.
Address
205 E 42nd Street, New York, NY, 10017
Email